Help center
Connected apps
Bots work in your apps, such as Gmail, Google Sheets, Slack and Notion, through accounts you connect yourself. Reading needs no approval. Writing to an app waits for your approval, unless you've chosen to always allow that action.
Connect an app
The first time a task needs an app, the Bot shows a card in the chat. Select it and sign in on the app's own page; you never give the Bot your password. You can also connect apps ahead of time from Workspace, under Connected apps: choose Connect apps and search the catalog.
Websites without a connection can still be used in the computer's browser, where you sign in yourself when the Bot asks.
See also: The cloud computer
What Bots do in your apps
Bots read freely: searching mail, reading a sheet, listing messages. Anything that writes, such as sending, posting, updating a record or deleting, is held as an approval until you decide. One exception: a plain email a Bot sends only to an address verified on your Krafty account, such as a routine's report, goes out without asking.
See also: Approvals
Disconnect an app
- Open Workspace and choose Manage apps under Connected apps.
- Find the app on the Connected tab.
- Select Disconnect.
Bots lose access right away. Deleting your Krafty account disconnects every app.
Plan limits
The free plan includes three connected apps; Pro has no limit. To connect another app when the free plan's are in use, disconnect one first. If you go back to the free plan with more apps connected, Bots can use only three of them.
API keys
Some tasks need an API key for a service without a connection. A Bot asks for one with a private key card in the chat; you can also add keys from Workspace, under API keys.
The key goes straight to Krafty's server and is stored encrypted. It's never a chat message, so the Bot doesn't see it. Its commands on the computer get it as an environment variable, and the key is hidden from what they print. Delete a key from the API keys list at any time.
Questions
Yes. The free plan's limit counts apps, not accounts, so two Gmail accounts count as one app.
No. Actions already taken in an app stay there. Disconnecting stops future access.
Related help
Approvals
What waits for you, how to approve or decline, always-allow rules, and computer approvals.
The cloud computer
The shared cloud computer: watching it, signing in, pausing, resetting, and computer time.
Billing and usage
Plans, AI allowance and computer time, spend limits, and how to upgrade or cancel.
Still stuck?
Email support@kraftybot.app. Say what you were trying to do, what happened, and whether you were on the web or the phone app. Never send passwords, sign-in codes, API keys or card numbers.
The support page has more on reporting a problem and on privacy.